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HP - BUILDING A SUCCESSFUL SOC.pdf
Hp Building A Successful Soc

Resource covering SOC titled 'Hp Building A Successful Soc'.

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  • Q: What is the core argument for building an internal SOC vs. outsourcing?
    A: The need for deep business context and the ability to respond immediately to incidents that threaten critical assets.
  • Q: What are the five key functions of a SOC?
    A: Event Management, Incident Management, Problem Management, Change Management, and Knowledge Management.
  • Q: What is the 'Event Management' process?
    A: The automated collection, normalization, and correlation of logs to generate alerts.
  • Q: What distinguishes 'Incident Management' from Event Management?
    A: Incident management is the human process of investigating and resolving the alerts generated by event management.
  • Q: What is the 'Problem Management' function?
    A: Identifying the root cause of recurring incidents to prevent them from happening again (e.g., fixing a vulnerable configuration).
  • Q: How does 'Knowledge Management' support the SOC?
    A: By maintaining a knowledge base of known errors, threat intel, and response procedures to speed up future investigations.
  • Q: What is the 'Mission Statement' of a SOC?
    A: A clear definition of what the SOC protects, its authority, and its service hours.
  • Q: What is the recommended physical layout for a SOC?
    A: A secure room with wall-mounted displays (video wall), tiered seating for analysts, and a separate 'war room' for crisis management.
  • Q: What is the role of 'Shift Handoff'?
    A: Ensuring continuity of operations by formally transferring knowledge of active incidents between shifts.
  • Q: What is the 'Metrics' focus in this paper?
    A: Operational metrics (volume, time) and Business metrics (risk reduction, value delivered).

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