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Q: According to the roadmap, what is the very first step in building a SOC?A: Defining the SOC's Charter and Scope, including its authority and constituency.
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Q: What is the 'Triad' model referenced for SOC maturity?A: People, Process, and Technology, with an emphasis that Technology should support the other two, not drive them.
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Q: What specific 'Staffing Model' issue is highlighted as a common failure?A: Underestimating the headcount required for 24/7 coverage, leading to analyst burnout.
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Q: How does the roadmap suggest handling 'Tier 1' analysis?A: By focusing on triage and validation to filter out false positives before escalating to deeper investigation.
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Q: What is the recommended 'Technology Stack' hierarchy?A: Log Collection -> SIEM/Analytics -> Incident Response Platform -> Threat Intelligence Platform.
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Q: What is the role of 'Playbooks' in the maturity roadmap?A: They are essential for ensuring consistent, repeatable responses to common alerts and for enabling future automation.
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Q: How should a SOC measure 'Success' in the early stages?A: By focusing on 'Visibility' (coverage of assets) and 'Process Adherence' rather than just 'Mean Time to Detect'.
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Q: What is the 'Continuous Improvement' loop?A: A post-incident review process that feeds lessons learned back into the detection logic and response procedures.
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Q: What capability distinguishes a 'World Class' SOC from an average one?A: The ability to perform 'Threat Hunting' and 'Proactive Intelligence' rather than just reacting to alerts.
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Q: What is the advice regarding 'Outsourcing' in the roadmap?A: Outsource commodity tasks (like 24/7 eyes-on-glass) but keep strategic capabilities (like incident response and threat intel) in-house.
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