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Q: What is the primary language gap between Security Leaders and C-Level Executives?A: Security leaders talk about 'Threats and Vulnerabilities', while C-Level executives care about 'Risk and Business Impact'.
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Q: How should a SOC proposal be framed to gain C-Level approval?A: As a business enabler that protects revenue and brand reputation, rather than just a technical cost center.
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Q: What specific metric is recommended to demonstrate SOC value to the board?A: The reduction in 'Dwell Time' and its correlation to reduced financial impact of incidents.
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Q: What is the 'Business Impact Analysis' (BIA) role in SOC planning?A: To identify critical business processes and assets so the SOC can prioritize their protection.
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Q: How can 'Compliance' be used as a lever for SOC funding?A: By mapping SOC capabilities directly to regulatory requirements (PCI, HIPAA, GDPR) that carry financial penalties for non-compliance.
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Q: What is the 'Quick Win' strategy suggested for new SOCs?A: Focus on a specific, high-visibility use case (e.g., phishing or ransomware protection) to demonstrate immediate value.
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Q: How should the SOC Manager communicate 'Risk'?A: Using a heat map or scorecard that shows risk reduction over time, rather than technical jargon.
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Q: What is the danger of 'FUD' (Fear, Uncertainty, Doubt) in C-Level presentations?A: It creates fatigue and skepticism; data-driven risk assessments are more effective long-term.
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Q: What is the 'OpEx vs. CapEx' consideration for SOCs?A: Understanding that building a SOC requires significant ongoing operational expense (staffing), not just an upfront capital expense (buying tools).
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Q: How does the paper suggest handling 'Bad News' (incidents) with executives?A: By being transparent, focusing on the response effectiveness, and presenting a clear plan for preventing recurrence.
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