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Q: What is the primary purpose of the 'SOC Stock Metrics' document?A: To provide a catalog of standard metrics for measuring SOC performance using ArcSight.
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Q: What metric is used to measure 'Detection Efficiency'?A: The ratio of events to alerts to confirmed incidents.
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Q: What is the 'Rule Firing Rate'?A: The frequency with which specific correlation rules are triggered.
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Q: How is 'False Positive Rate' calculated?A: The percentage of alerts that are determined to be non-malicious after investigation.
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Q: What does 'Time to Triage' measure?A: The average time from alert generation to initial analyst review.
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Q: What is the 'Device Reporting' metric?A: The percentage of devices successfully sending logs to the SIEM.
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Q: What is the 'EPS' metric?A: Events Per Second - a measure of log volume and system load.
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Q: What is the value of 'Analyst Workload' metrics?A: To identify staffing needs and prevent burnout by tracking cases per analyst.
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Q: What is 'Mean Time to Resolution' (MTTR)?A: The average time it takes to close an incident.
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Q: What is the 'Top Talkers' metric?A: Identifying the hosts generating the most network traffic or log volume.
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